Services FAQ

Which products can I customize for my home?

If you want a particular stone product like granite, marble, tiles or quartz, we can customize it for you! Our expert in-house staff will work with you to choose the most suitable stone for your project. After you choose your stone, one of our experts will come to your house to measure and assess your home.

We offer customized kitchen and bathroom countertops, tables, and have a huge selection of sinks, faucets and cooktops to suit your vision.

Click here to see a full list of premium stone products we carry!

How do you ensure my new stone will fit perfectly into my kitchen or bathroom?

Once you select your granite, marble, quartz or tile product, we’ll send an expert technician to your house to measure and assess your kitchen or bathroom. From there, we develop a unique template for your project that will guide our experts through the installation.

We will also provide ongoing support after the installation is complete if anything goes wrong. If you’re not completely satisfied with your installation, give Classic Tile + Stone a call and we’ll be back to fix the issue!

Click here to read more about our custom installation services!

Will my installation expert install my sink and faucet too?

Our technicians can mount the sink and faucet to your new countertop during installation but we will not be able to hook up your water. None of our in-house staff are licensed plumbers.

We recommend hiring a professional plumber to complete the necessary work. Let your sink cure for 24 hours before finishing the installation.

Click here learn more about our expert installation process!

How long will my installation take?

Like any project, the length of installation will depend on the scope of the work you need performed. Our sales team will provide you with a countertop or backsplash template within 48 hours of receiving your deposit!

On the day of your installation, our staff will arrive at your residence between 8:00AM and 3:00PM on your scheduled installation date and work quickly and efficiently to make sure your installation is done accurately and in a timely manner.

Our sales and planning team will answer all of your questions before the installation begins so you will know exactly what to expect!

Is there anything I have to do before my installation?

Apart from being at home when our installers arrive, we recommend removing your existing countertops, sinks and faucets before the installation begins. With advanced notice, Classic Tile + Stone can provide removal and disposal service at an additional fee.

Do you have any more questions that we didn’t answer here? You can contact Classic Tile + Stone today to speak with a representative by filling out the form to the side or by giving us a call at 613-749-1045.

Request a Quote

  • This field is for validation purposes and should be left unchanged.
Copyright ©2015 Classic Tile and Stone
Web Content + Design by Marketing Breakthroughs Inc. ®